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What Happened to Prometheus-Movie.com and Reason For Downtime

Chris

AdminEngineerMarch 18, 20121091 Views21 Replies
So, as you can see, we're finally back online. I'm sure many of you (including myself) nearly lost your lid with the new trailer coming out and all the new info that we unfortunately weren't first in line to deliver this weekend. I figure this all deserves an explanation as so many of you have been great, loyal members for a long while now. So, here is the story: At the time, this site was hosted on a shared hosting service - meaning we share servers with other accounts, sites, etc.. and we are given a limit of traffic we can receive. A rather high limit mind you and I never thought in my right mind we would ever exceed it. I was wrong. At 8:04am Saturday morning I recieved an email from my hosting providers saying that my account (Prometheus-Movie.com) was soaking up 77% of the available CPU usage for my shared hosting server.. and was causing problems with other accounts and essentially overloaded our server. This happened after we were lucky enough to get that early scoop on the IMAX Prometheus trailer. The sudden influx of members to the site caused us to go over out limits and thus my account for the site was put on hold until I could find a way to upgrade. So, instead of being cheap and going with the next level up I decided to fork out a lot more money and got Prometheus-Movie.com hosted on its own private server with unlimited traffic, bandwidth, etc... and hundreds of GB of storage and memory. The site is now on a much stronger server - not shared anymore and we should hopefully not experience anymore downtimes like the one we did this weekend. I would like to formally apologize to all of our members and visitors as this was not an issue I saw coming. At the same time I'm glad to see the site was able to generate so much traffic, but it was not fair to you all who visit here everyday. We dropped the ball on one of the most important nights of this site's life. We will bounce back, we will remain the #1 Prometheus fan site thanks to all of you, but I want to personally say I am sorry for the site being down. A very special thank you to all of you who stuck with us and were patient and who got back online ASAP. We thank you, I thank you, for you continued support. Thank you, Chris (BugHunter) Prometheus-Movie.com Administration

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Hey BH! Apparently this weekend was a good time for my TN vacation cabin's wifi to go down too! Sorry to hear about the problem, (but it's a great problem to have!) I drove like a maniac to get back Tuesday night and watched the trailer before I even began unpacking! A big "Thanks" to you and your staff for all the hard work! The site is better than ever!

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